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Terms of Service

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These Terms of Service govern your use of the ARO Gardening website and the gardening and grounds maintenance services we provide. By using our website or requesting a quote, you agree to these terms. If you do not agree, please do not use our services.

01

About Our Services

ARO Gardening provides professional gardening, grounds maintenance, lawn care, hedge trimming, planting, weed control and related outdoor services to residential and commercial clients across London.

All services are carried out by qualified and experienced professionals. We reserve the right to decline work that we consider unsafe, unlawful or outside our area of expertise.

02

Quotes and Estimates

Quotes provided through our website or following a site visit are based on the information supplied by the client. Final pricing may vary if the scope of work changes or if site conditions differ materially from what was described.

All quotes are valid for 30 days unless otherwise stated in writing. Acceptance of a quote constitutes agreement to these Terms of Service.

03

Bookings and Cancellations

Appointments are scheduled based on availability. We will confirm the date and time of service in advance.

Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment. Late cancellations may incur a charge.

04

Payments

Payment terms will be agreed before work begins. For one-off jobs, payment is typically due on completion. For recurring maintenance contracts, invoicing may be weekly or monthly.

We accept bank transfer and other payment methods as agreed. Late payments may be subject to additional charges or suspension of services.

05

Liability and Insurance

ARO Gardening holds appropriate public liability insurance for the work we carry out. However, we are not liable for damage caused by factors outside our reasonable control, pre-existing conditions, or failure by the client to provide accurate information.

Clients must ensure safe access to the property and inform us of any hazards, underground services or protected structures before work begins.

06

Intellectual Property

All content on this website, including text, images, logos and design, is the property of ARO Multiservices or its licensors and is protected by copyright and trademark laws. You may not reproduce or distribute our content without prior written permission.

07

Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

08

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on this page with the updated revision date. Continued use of our website or services constitutes acceptance of the revised terms.

© 2026 ARO Gardening. A division of ARO Multiservices. All rights reserved.